Privacy Policy
Privacy Policy
Status: May 2026
The protection of your personal data is an important concern for 5Star MV GmbH. We treat your personal data confidentially and in accordance with applicable data protection regulations, in particular the Swiss Data Protection Act (DPA) and – where applicable – the General Data Protection Regulation of the European Union (GDPR).
This privacy policy informs you about how personal data is processed in connection with the use of the online shop QRS PUR.
1. Responsible Party
The party responsible for data processing on this website and in the online shop QRS PUR is:
5Star MV GmbH
Managing Director: Hartmut Urban
Schädrütihalde 18
6006 Lucerne
Switzerland
Email: 5star-m-v@gmx.ch
Phone: +41 (0)79 593 0800
UID: CHE-230.724.552
2. Collection and Processing of Personal Data
We collect and process personal data insofar as this is necessary for the provision of our online shop, for contract processing, or for communication with you.
The data processed includes, in particular:
Order and Customer Data
- First and last name
- Billing and shipping address
- Phone number
- Email address
- Payment information
- Order history
This data is processed for the processing, handling, and delivery of your order.
Communication Data
If you contact us (e.g., by email or contact form), we process the information you provide to handle your request.
Technical Usage Data
When you visit our website, technical information may be automatically collected, in particular:
- IP address
- Browser type and browser version
- Operating system
- Pages visited
- Date and time of access
- Origin of visitors (referrer URL)
This data serves for technical security, error analysis, and the improvement of our offering.
3. Purpose of Data Processing
We process personal data in particular for the following purposes:
- Provision and operation of our online shop
- Processing and delivery of orders
- Customer communication and support
- Payment processing
- Improvement of our offer and user-friendliness
- Ensuring the security and stability of our website
- Fulfillment of legal obligations
4. Disclosure of Personal Data
Personal data will only be disclosed if this is necessary for the fulfillment of the contract, if there is a legal obligation, or if you have expressly consented.
Data may be disclosed in particular to the following categories of recipients:
Shipping and Logistics Service Providers
For the delivery of your order, we pass on necessary data to shipping service providers.
Payment Service Providers
For processing payments, payment information may be transmitted to relevant payment providers.
Manufacturer and Shipping Partners
Since certain orders – especially deliveries within the European Union – may be handled directly by the manufacturer or their shipping partner, necessary personal data for contract processing may be passed on to the following entity:
QRS International AG
Franz-Josef-Fürst-Strasse 5
9490 Vaduz
Liechtenstein
Data is only disclosed to the extent necessary for delivery and contract processing.
5. Use of Shopify
Our online shop is technically provided via Shopify Inc.
As part of the use of our shop, Shopify may process personal data insofar as this is necessary for the technical provision of the platform, for payment processing, for system security, or for the functionality of the shop.
Further information can be found in Shopify's privacy policy:
Please note that data may also be transferred to countries outside Switzerland or the European Union as part of technical processing.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure the functionality of the shop and to improve the user experience.
Cookies help us, for example, to:
- Provide shopping cart functions
- Save settings
- Analyze the use of our website
- Avoid technical errors
You can deactivate cookies at any time in your browser settings. Please note, however, that this may restrict individual functions of our shop.
7. Storage Duration
We store personal data only for as long as it is necessary for the respective purposes or as long as statutory retention obligations exist.
Order and invoice data are retained, in particular, for the required period due to legal requirements.
8. Your Rights
Within the framework of applicable data protection laws, you have the following rights in particular:
- Right to information about stored data
- Right to rectification of inaccurate data
- Right to erasure of personal data (where legally permissible)
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
To exercise your rights, please contact us at:
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, or unlawful processing.
Our online shop is operated via an SSL-encrypted connection.
Despite all security measures, the complete security of data transmission on the Internet cannot be guaranteed.
10. Changes to this Privacy Policy
We reserve the right to amend this privacy policy at any time if this becomes necessary due to legal, technical, or business changes.
The current version is always available on this website.
11. Contact
For questions regarding data protection or the processing of your personal data, please contact us:
5Star MV GmbH
Schädrütihalde 18
6006 Lucerne
Switzerland
Email: 5star-m-v@gmx.ch
Phone: +41 (0)79 593 0800